Frequently Asked Questions (FAQs)

AhhhHome Frequently Asked Questions

📦 Shipping & Delivery

How long will it take to get my order? We know you’re excited to get cozy! Most orders are processed within 1–2 business days. Standard shipping usually takes 3–7 business days depending on your location. You’ll receive a tracking number the moment your package heads out the door.

Do you ship internationally? Currently, we ship within the [Insert Country, e.g., United States and Canada]. We’re looking to bring the "Ahhh" feeling worldwide very soon!

Can I track my package? Absolutely. Once your order ships, we’ll send an email with a tracking link so you can follow your delivery’s journey right to your doorstep.

🔄 Returns & Exchanges

What is your return policy? We want you to love your space. If something isn’t quite right, you can return most items within 30 days of delivery for a full refund or exchange. Items must be in their original packaging and unused condition.

My item arrived damaged. What should I do? Oh no! We take great care in packaging, but accidents happen. Please email us at support@ahhhhome.com within 48 hours of delivery with a photo of the damage, and we’ll send a replacement out immediately at no extra cost to you.

💳 Orders & Payments

What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout.

Can I change or cancel my order? We move fast to get your items to you! If you need to change or cancel an order, please contact us within 2 hours of placement. Once an order has been processed by our warehouse, we are unable to make changes.

🏠 Product Information

Are your products sustainably sourced? We strive to partner with suppliers who prioritize quality and ethical manufacturing. We are constantly working to expand our "Eco-Home" collection to ensure your sanctuary is as kind to the planet as it is to you.

The item I want is out of stock. When will it be back? Our most popular items can go fast! On the product page, you can sign up for "Back in Stock" alerts, and we’ll send you a friendly nudge the moment it’s available again.

Still have questions?

We’re here to help! Reach out to us at support@ahhhhome.com or via our Contact Page. We typically respond within 24 hours.